Equip your business with support for all your essential business tolls and devices
4.) Herzlich willkommen bei Mustermann Solutions . Wegen einer firmeninternen Veranstaltung ist heute unser Sekretariat nicht erreichbar.Sie können uns aber gerne eine Nachricht hinterlassen. Ab Montag stehen wir Ihnen wieder persönlich zur Verfügung. Vielen Dank für Ihr Verständnis.
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If someone is listening to your voicemail greeting it's only because they intend to leave you a message. Don't make them listen to 3 minutes of rambling in order to do so. Plus, you're more likely to deliver a clean, professional read if you stick to shorter greetings. If more specific information is needed, direct callers to where they can find it on your website.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
7.) Benvenuti all’ufficio legale John Doe. Ci scusiamo, ma al momento non possiamo rispondere personalmente alla vostra chiamata, perché state chiamando durante le nostre vacanze annuali. Non esitate a inviarci una e-mail a: [email protected] – Vi contatteremo al più presto possibile al nostro ritorno. Per casi urgenti, vi preghiamo di contattare i nostri responsabili d’ufficio. Potete trovarli sul nostro sito web: www.lawoffice-johndoe.de. Grazie per la vostra chiamata – Arrivederci.
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Keep in mind that to enjoy the full benefits of your professional greeting system, you must routinely check and delete messages. If your voicemail fills up, you won’t be able to receive new messages, meaning your customers will become frustrated.
2.) Bitte haben Sie einen Moment Geduld, wir sind gleich persönlich für Sie da. Haben Sie sich schon unsere Internetseite www.mustermann.com angesehen? Dort finden Sie Wissenswertes rund um unsere Firma. Gern können Sie uns auch eine E-Mail an [email protected] senden. Warten Sie bitte noch einen Augenblick. Gleich sind wir persönlich für Sie da.
1.) Уважаемый Абонент, все члены нашей команды по-прежнему заняты с другими клиентами, пожалуйста, повторите попытку позже. Если у вас есть вопросы касательно нашей продукции или вашего заказа, тогда непременно свяжитесь с нами по электронной почте. Наша служба поддержки обработает ваш запрос как можно скорее. Спасибо.
• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.