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5.) Welcome to the personal mailbox from Dirk Schuster, company John Doe. Please leave message with your phone number after the tone. You will be called back as soon as possible. For urgent requests, please send an email to [email protected]. Many thanks for your call.
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9. “Hey, it’s [your name] at [your company] – thanks for giving me a call! I can’t wait to chat. Just leave your name, number and I’ll call you back as soon as I have the chance. Better yet, send me a text with the best time to reach you and the reason for your call. Looking forward to hearing from you.” Text communication is becoming much more relevant now. Direct your caller to text you in case they have a question you can answer easier via text. Who knows, they might prefer text messages to phone calls too.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
a standard greeting (as recorded by the administrator or other person), followed by the mailbox owner's name (as recorded by the owner), and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
Thank you for calling. You have reached (Your Name) at (Your Business). Please leave your name, number, and a brief message and I’ll return your call as soon as possible.
1.“Hi! Thanks for calling [company name/your name]. Please leave a brief message and we will get back to you as soon as possible. Have a great day!”
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Here at ZenMaid, the only cleaning business software focused on you, the owner, we’re dialed in on the little things that you can do for your maid business that will have the most impact on how many cleanings you have per month. More cleanings means more money and more money means you can grow faster.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Hello, this is the voicemail for Gemma Bode at Marvellous Marketing. Thank you for calling, I’m sorry I’m not available to pick up the phone right now. Please leave your contact information, and I will call you back at my earliest available opportunity. Alternatively, if you need to speak with someone more speedily, please contact Anne Bloggs at 07000100023, that’s 07000100023.
A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
Here’s another funny one for those times you really want to lighten the business mood:
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
Choose your no-answer greeting from the drop-down menu next to If unanswered use greeting from: 8
Do you have any specific tips you’d like to share about effective voicemail greetings? Have you experienced any horrible ones? Share with us in the comments below!