Don’t keep the same old voicemail greeting forever. Not just because it can get stale and boring, but because you’re missing out on the opportunity to let people know what you’re up to. If your business is having a sale, be sure to update your voicemail with that information. Or if you plan on being out of town for a few days, let people know that their phone calls will not be returned until the date that you return.
24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
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A busy greeting should tell callers that your phone lines are currently in use. You can direct people to wait on hold or leave a message. For example, “Hello, you’ve reached [company name]. Our representatives are currently helping other customers. Please stay on the line to speak with the next available team member, or press one to leave a message and we’ll call you back.”
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When you get a busy signal, dial *66 to use Busy Redial and you will get a call back when the line you are calling is available. Busy Redial is available only for telephone numbers within the continental United States.
Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Don’t be fooled by other business’ mediocrity…Excellence matters. First impressions also matter. Let your clients and investors listen in on just how exciting and professional your business really is.
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Don’t keep the same old voicemail greeting forever. Not just because it can get stale and boring, but because you’re missing out on the opportunity to let people know what you’re up to. If your business is having a sale, be sure to update your voicemail with that information. Or if you plan on being out of town for a few days, let people know that their phone calls will not be returned until the date that you return.
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I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
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Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.