Never underestimate the power of a professional voicemail! It may be the first impression you make with a customer or prospect, so put some time and effort into yours. Also, keep in mind that an easy to use business phone system can make recording a voicemail quick and easy. So use our tips to help you write your voicemail script today!
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
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Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Don’t Use The Computer Generated Greeting—I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave a message at the tone.” Even if the number repeated by the system is the same one I have for the person, it requires extra work on my part to confirm I’ve dialed the right number and even then I am still left wondering if this is the right number for the person I am calling.
Call Detail Records are provided in the Optimum Business Account Center for all incoming and outgoing calls made to and from your phone line. You can view and download Call Detail Records for the current bill period and up to three prior bill periods.
"On Air was wonderful in assisting the creation of our voice prompts. They caught our various script errors and inconsistencies and suggested thoughtful alternatives. Their voice talent was very cooperative and quickly delivered exactly what we wanted. I can definitely recommend working with On Air as they made our process quick and simple "
“Hello! You’ve reached the voicemail of [your name], [your job title]. I’m currently either away from my desk or on the other line. Please leave your name, telephone number, and a short message after the beep, and I’ll be sure to get back to you as soon as I’m available.”
23. Hello, thank you for calling [business name]. Please leave your name, number, and a brief message, and a member of our team will return your call within 24 hours.
But even that has its limits. "Voicemail transcription still requires customers to leave a message, and they're just not doing that," Boalt says.
39. Thank you for calling. I apologize for missing your call. I’m busy right now, but if you leave your name, number and message, I will return your call as soon as possible.
Last but not least a slogan or branding: this is really more important for new customers and people that are calling or leaving a voicemail for the first time rather than returning ones (though it helps a little with them too!). A catchy phrase makes it easier for people to remember your name and recognize you when you give them a call back.
Note: A line that is dedicated to an alarm, credit card, ATM or fax machine should not be included in a Rollover Hunt Group.
In today’s digital-first world, it can be extremely easy to treat things like your business voicemail as an afterthought. Your voicemail has the potential to communicate so much more effectively than its digital counterpart.
"Voice mail has lost its appeal primarily because it's very much tied to the notion of the phone and your communication being tethered to a physical thing or a physical location," he says.
Don’t include the date unless it’s completely necessary. 16 of the messages I heard last month had the wrong date—one of the messages had a date over 2 months old!
Note: If you don’t have a website yet you can talk to the team here at ZenMaid about how to get a Maid Service website built. It’s a service that we may be offering in the near future.
Sometimes you may be working for a business where contacts can get their query dealt with by another employee if you are not available.