In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
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Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.
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You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
If you’re an entrepreneur or small business owner who’s debating the benefits of getting a voicemail greeting, keep reading!
Doing this gives your prospects the assurity that you will follow up with them which makes them drop in their contact details for you to reach out to them.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Your business can benefit from having a regularly reviewed voice communication plan that not only meets the needs of the business but also keeps up with advances in technology to provide excellent customer service. If you are considering implementing any of these ideas, Spectrum Business Voice includes many features to help your business more efficiently handle incoming calls including voicemail-to-email, call hunting and call forwarding . Our specialists can help connect you with a solution that is just right for your business.
7.) Welcome to John Doe DE, your specialist for sample products. If you want to place an order then please use the ordering process in our online shop www.johndoe.de - We look forward to your order. For all other questions, please contact our service department via email at info@johndoe.de - we will get back to you as soon as possible. Thank you for your call.
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If you are going to be unavailable for a predetermined time, let people know. Example, if you are on vacation for the next two weeks, inform your callers in your greeting that you will be returning calls on such and such date. This way they expect it to take a couple of weeks before you get back to them instead of stewing over why you haven't returned their call.
Recording professional voicemail greetings is easy but many people find it to be akin to public speaking, and are therefore apprehensive about starting. First of all, lets acknowledge the elephant in the room and just say that nobody in the history of the world enjoys the sound of their voices being played back to them. Once you can accept that, getting a professional voicemail greeting or Auto Attendant menu recorded will be a lot easier. To help you get the right tone and tenor of what you’re trying to communicate over you business voicemail, we’ve put together this handy list of resources for you.
3.) Herzlich willkommen bei Mustermann - Welcome to Mustermann. Für Deutsch drücken Sie bitte die 1 - for English please press 2.
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
You’ll want to have your office hours in the voicemail so that cleaning customers know when they can connect with you. You don’t have to always be available during all of those times, it’s just the possibility you’ll actually pick up your phone or will be able to give them a call back during those hours. Adding in office hours makes your business sound much more professional. It’s the sign of a more established, well-run company to have business or office hours.