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When you meet somebody for the first time in person, you can judge and interpret them on their gestures, body language, facial expressions and voice. However this isn't so easy over the phone.
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Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
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That’s why he suggests having a live person available to answer the phone. “Less than 1 percent of the people will hang up on a live person,” he says. Contact Login Solutions Pricing Demo Request Demo Free trial Resources Why ActiveCampaign ActiveCampaign 101 Learn ActiveCampaign ActiveCampaign Blog Developer Resources Pre-Built Automation Recipes Customer Stories Platform Featured Integrations See our 850+ integrations Pricing Login Contact Request demo Try it free Please enter a valid email address to continue. Stop letting voicemail kill your leads and customer engagement
So in January, the bank offered employees who didn't need voice mail to interact with clients a choice to ditch it.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
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If it works better for you, offer your callers the option to email you, or even send over a text to a VoIP texting app, or even your personal number if you don’t mind. Many people will prefer the ability to quickly text or email, and callers will appreciate the increased level of service.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
Sheehan, who is 28, says the demise of voice mail is part of a general shift away from more formal communication in all forms.
1.) Welcome to the John Doe AG. Unfortunately, all the lines are busy at the moment. Please be patient. We'll be right there for you.
22. Hello, this is [your name]. I’m currently away from my phone. I return calls on Tuesday and Friday at 10 a.m. Please leave a detailed message including your name and a callback number and I’ll get back to you as soon as I can.
The reason being it can either push your prospects away from you or retain them for longer.