Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
From the Calling User Portal, click Voicemail. 3 4
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Click on Audio Library Click Add Audio Speak into your mic to get level then click Next
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4.) Welcome to John Doe. Do you have questions about an order, then please press 1, for changes to your menu or your opening times please press 2, for questions about an invoice please press 3 and for information on your current order please press 4.
From day, one when I spoke to the service sales department, I was impressed on how customer orientated the company was. Our 7 years of usage of Sound Telecom services has been excellent.
6.) Hello and welcome to the John Doe AG - Agency for sample products. Unfortunately, all of our lines are busy at the moment. Please try again later or remain on the line. Thank you, your John Doe team.
Remember to include your name and the name of your business separately so the caller can name you when leaving a message and in any subsequent communication.
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
Don’t be that business that lets important messages slip through the cracks and miss out on new opportunities. Here are some tips on how to set up a professional voicemail greeting that will have people wanting to leave you more messages:
Hello. This is Fiona. Thanks for calling. I'm sorry that I’m not able to take your call at the moment. However, if you would like to leave me your name, phone number and a message, I’ll make sure to get back to you as soon as I can.
Setting up your voicemail with these tips, shouldn’t take more than 5 minutes out of your day. Just put together a quick script that includes more information included in the list above then you currently have. Don’t worry about it being perfect; having the information available for customers is better than not!
Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
Voicemail greeting is a short message that is played before a caller records a message. Via the greeting, you can inform the callers your information, like when you will be available, other methods to contact you, or other options that the caller can use to receive assistance.
Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
Please leave your full name, contact details and reason for calling and I will call you back as soon as I’m back. Thanks for calling!”
Hello, you have reached Dr. X. Right now, I am with a patient, so I’m unable to respond to your call immediately. If you need help with a prescription, call number Y. If you need to book/modify an appointment, call number z. Please, leave your name, and phone number and reasons for calling.