28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
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1.) Dieses Gespräch kann zur Qualitätssicherung und für Schulungszwecke mitgehört oder aufgezeichnet werden.
Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
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Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
49. Hello, you’ve reached the customer service team for [X company]. Our representatives are currently unavailable, but if you leave your name and a callback number, someone will get back to you shortly.
We look forward to hearing from you and helping you improve your English pronunciation and spoken English.
On hold messages can be recorded for many purposes, such as promoting your business, answering FAQs or announcing important customer service information. It's important to be clear in the message you are trying to get across. Confusion leads to disengagement and reflects badly on the brand. Determining your callers' wait times is necessary to determine the required length of the on-hold message. Making the recording too short can lead to the message being played too many times. This can be repetitive and lose the caller's attention while they hold.
6.) Buongiorno e benvenuti alla John Doe AG – La vostra agenzia per prodotti campione. Purtroppo, tutte le linee sono occupate al momento. Si prega di riprovare più tardi o di aspettate solo un attimo. Grazie, il team di John Doe.
I recommend Sound Telecom to anyone who wants their phones answered by a living, breathing person who is professional and courteous at all times. When I need to forward my calls, it is a stress-free experience.
Your voicemail greeting is important; it's the first contact people may have with you or…
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
3.) Zurzeit sind alle Mitarbeiter noch im Gespräch. Wir sind bemüht, Sie schnellst möglich zu verbinden. Kennen Sie schon unsere Webseite? Unter www.mustermann.de erhalten Sie einen Überblick unserer Leistungen und Produkte. Kundenanliegen sind uns wichtig und wir nehmen uns für jeden Kunden ausführlich Zeit. Leider wird immer noch auf allen Leitungen gesprochen, wir bitten Sie daher noch um etwas Geduld.
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
3.) Bienvenue chez John Doe – Si vous êtes allemand, appuyez sur la touche 1 – si vous êtes anglais, appuyez sur la touche 2.
1.) Estimado/a cliente/a, todos nuestros empleados están ocupados atendiendo a otros usuarios. Por favor, inténtelo de nuevo más tarde. Si tiene preguntas sobre nuestros productos o sobre su pedido, no dude en enviarnos un correo electrónico. Nuestro servicio de atención al cliente procesará su solicitud lo antes posible. Gracias.