Home About About Davissa Our Team Why Davissa? Solutions Mitel Traditional PBX ACS Cloud Phone ACS SIP Trunking Carrier Connectivity Fiber Design & Installation Security Cameras Clients FAQ Contact ACS Login First Impressions are Everything: Recording a Professional Voicemail Greeting
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times.
The simple truth is that you need to be more aware of what you’re leaving for other people to hear. Sure, this doesn’t always register as a priority for users, but it’s never too late to reassess your greeting. a. Reading/Speaking in the Imperfect Tone: Tone is absolutely everything. Users don’t want to come off as being too nice, as it sounds insincere, or being too terse, as it can be interpreted as being rude. That being said, striking the right balance is absolutely essential. Your greeting exists as its own entity, and therefore, it should NOT rely on callers’ familiarity with you. Instead, it needs to appeal to the masses. As such, your inflection, i.e. the way you state your name and directions, needs to be both welcoming and firm. b. Injecting Humor & Insincerity: While humor/light heartedness can be welcoming, it can also convey a sense of informality, insincerity, and ultimately unprofessionalism. Why, because you’re not there to lend your humor or to contextualize. Instead, you’re assuming the caller has a working knowledge of your personality to ground the message. Though this might not sound like it’s all that terrible—it can be detrimental. As stated above, one should NEVER rely on a caller’s familiarity with you. Instead, aim to appeal to the masses. Humor is ultimately subjective, meaning not everyone has the same tastes; therefore, someone is bound to be turned off by a quirky or off-color remark. While implementing a light-hearted or even tongue and cheek tone can work, it’s just a really bad idea.
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
Type of project (business voicemail, text to speech, voice recognition, help lines, etc);Number of words in the finished/approved text;Number of files;File format preferred (mp3, wav).
"Producing my audiobook with On Air Audio Studios was a superb experience from start to finish! From sourcing and auditioning voice talent to delivery of the completed audio files, Bruce was on top of every part of the process with clear communication, on-time deliverables, and an attention to detail that far exceeded my expectations. Even though I was just one of many clients, Bruce made me feel as though my project was his top priority at all times. If you’re looking for professionalism, quality, and top-notch service, On Air Audio Studios should be your first (and only) choice."
Block incoming calls from up to 32 selected phone numbers as well as all callers who do not show their Caller ID information. Those callers can dial *82 to allow the Caller ID information to show when calling your number while this feature is active.
9. Hi, this is [your name], [your job title] at [your company]. I’m currently away from my desk, but please leave a message with your name, number, and reason for calling so I can get back to you in a timely manner. See Also: 50% of Business Owners Over 50 Back Trump's National Emergency Declaration
17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
“You’ve reached Mandy with More Homes Cleaned – Cleveland’s best maid service. We’re available between 7 am and 6 pm but can’t come to the phone right now. We’re looking forward to leaving you a sparkling home so leave a voicemail with your name, number, and a message and we’ll get back to you as soon as we can. You can also check out more information on our service at www.MoreHomesCleaned.com*”
Because telephone calls are far more likely to reach you than scheduled appointments, the organization must have a system in place to intercept incoming calls to ensure they are turned into actual leads. A customized voicemail transcription for business calls directly affects the way customers perceive your brand. It sets the tone for every conversation that follows and is often the first contact with your brand for a potential customer. All of this builds on the power of the voice to build on your customers' relationships. The immediate resolution for any issues with transcripts of voicemails in hand lets small business owners keep on top of any client experience, maintain a pleasant presence, and remain coordinated.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
A standard recording includes up to 75 words and is up to 30 seconds in length. It includes a WAV File that can be uploaded onto most PBX systems and for use with inbound numbers. For a tailor made recording including on-hold promotional messages with background music please call 1300 00 1300 or CLICK HERE.
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
11.) Добро пожаловать в «Вася Пупкин и Ко», к сожалению, вы позвонили нам в не рабочее время, или мы не можем принять ваш звонок в данный момент. Если вы хотите оставить нам сообщение, то, пожалуйста, обратитесь к нам по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Для получения дополнительной информации о нас, пожалуйста, посетите наш сайт www.johndoe.de. Большое спасибо за ваш звонок.
Your voicemail greeting is the message your callers hear when they reach your voicemail. There are two types of voicemail greetings - Busy and No Answer. The Busy greeting is played when you are on another call and do not have call waiting, and the No Answer greeting is played when you do not answer the call.