I began my career with over 15 years in sales and sales training. Among other roles, I was a national sales trainer and a branch manager for Wells Fargo Home Mortgage.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
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7.) Benvenuti alla John Doe DE, il vostro specialista in prodotti campione. Se volete effettuare un ordine, si prega di seguire la procedura di ordinazione nel nostro negozio online www.johndoe.de – Rimaniamo in attesa del vostro ordine. Per ulteriori domande, si prega di contattare il nostro servizio di assistenza tramite e-mail a: info@johndoe.de – vi contatteremo al più presto possibile. Grazie per la vostra chiamata.
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
Many of these sites offer to write your voicemail script for you, but you’re welcome to write your own. Whatever you decide, there are many options to suit your needs.
1.) Le hemos transferido al buzón de voz de John Doe. Actualmente, el señor Doe no puede atenderle. Si lo desea, puede llamar de nuevo más tarde o dejar un mensaje con su nombre y número de teléfono para que él mismo pueda devolverle la llamada lo antes posible.
In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department. You've reached the Delivery Department of Wringley Furniture. All of our personnel are currently occupied on the floor. Please leave your contact information and we'll get back to you as soon as possible. Or email us at delivery@wringleyfurniture.com. 4. Vacation Day Voicemail Greeting
Whether you’re out for the day or are off for the week, the first rule of an out of office voicemail greeting is: let callers know when you’ll be back! You’ll save them the frustration of continuing to call and yourself the hassle of listening to redundant voicemails. It’s also a good idea to set the expectation of whether you are answering messages while you’re away, and who they can reach for assistance in your absence.
We know what it’s like to build a business from the ground up, and we understand the importance of a good support system.
2.) Bienvenido/a a John Doe. Lo sentimos, está llamando fuera de nuestro horario de oficina. Nos puede contactar personalmente de lunes a viernes de 8:00h a 18:00h y los sábados de 9:00h a 16:00h. Por favor, deje un mensaje o envíe un correo electrónico a kontakt@johndoe.de. Contactaremos con usted lo antes posible. Gracias.
4.) Caro cliente, você ligou para o número da prática conjunta xyz. Atualmente todas as nossas linhas estão ocupadas. Pedimos a sua paciência. Você irá ser transferido ao próximo assistente disponível o mais rápido possível.
Speaking clearly negates any confusion or any need for the caller to question themselves.
Greetings can be changed using any telephone, or from the Personal Communications Assistant using a desktop computer; However, departmental mailboxes and those assigned to labs and general spaces must be updated using a telephone.
If you find that your business voice message is running a bit long, break it down into sections and decide which parts you can cut out to reduce the message’s length.