To help a new contact understand you and your message on a voicemail greeting, your choice of words and tone takes on real and crucial significance.
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Your voicemail greeting is the first introduction to your office — what kind of impression do you want to leave?
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You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
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Have Energy in Your Voice—When you record your voicemail greeting, make a positive impression. Speak as though you are enjoying a successful life. People are instinctively drawn to people with positive attitudes. If you sound like you just woke up, you will likely make a negative impression.
When your business is closed for vacation or holidays, it’s imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers. Here are sample greetings you can use to help you craft your own.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Enhance your unified communications solution by incorporating any of our live telephone answering services. For example, if you are unavailable, your Solaxis system will route calls to one of our courteous and professional live answering service agents. Your business voicemail system doesn’t stop with voicemail – it begins with Sound Telecom.
"These sound great. Thanks for the excellent service. We'll be using you again in the near future. Many thanks."
Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.