However, do not waste the caller’s time. They may hang up if they are forced to listen to a needlessly lengthy and uninteresting voicemail greeting.
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.
.
If keeping voicemail in your business makes sense, there are tools you can use to streamline the time you spend sorting through messages. Here are four simple—and often cost-free—ways to use voicemail more efficiently.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
Fiverr is a popular freelance service anyone can use to get creative work — in this case, a personalized voicemail greeting. On Fiverr, you first check out the freelancer’s work samples to evaluate whether they’re a good fit for your company. We recommend reading feedback and reviews on various creatives, contacting potential freelancers with any questions you have, and browsing through various package options.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
Here are some great examples to help you compose your own professional voicemail message:
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
If you've come to the Ninja Number site before, you may have noticed some differences…
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.
25. Hello, you’ve reached [your name], [job title] at [business name]. I’m sorry to have missed your call. Please leave your name, contact information, and reason for calling so I can get back to you promptly.
You already know the importance of staying in touch with your customers, whether they’re down the street or across the ocean. More than ever expanding into international markets is necessary for many growing businesses - and Business Voice offers competitive per-minute rates so international calling doesn’t have to be expensive.