If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
The following templates and text ideas can be used for almost any kind of telephone prompts. You can switch the language of the text blocks by pressing the tab button.
“Everyone is looking for instant gratification, and if you can’t provide that … a lot of times they’ll simply hang up,” he says. “Companies are losing a lot of business opportunities because people are not leaving them messages. ”
1. Hello, you’ve reached [your name]. I’m currently unavailable, but leave your name and number and I’ll return your call as soon as I can.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Visit the Service Desk in Room 36 of the ITTC (Innovative Teaching and Technology Center), north of Rod Library Understanding UNI's voicemail greeting system
We offer a variety of Custom Message Delivery options including Fax, E-mail, Web Portal (online retrieval) and more.
12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
Make sure you make this as clear as possible and consider repeating the website address so that they have time to note it down if needed.
Your voicemail greeting may be someone’s first impression of you. Make sure it is a positive one. Share Post
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6. You have reached [your business]. All of our representatives are currently busy, but if you leave us a detailed message with your name and number we will return your call in the next two hours. Thank you for calling and have a great day.
Generally, people that call and leave messages are more likely to be ideal customers of your business. Your voicemail message is often not much more than a formality to the person calling.
It is courteous to acknowledge the effort the caller has made to try to connect with you over the phone.
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