On the Phone tab, click the voicemail icon below the dial pad, and then click Change Greetings.
A monotone voicemail message will not only be difficult to understand, but it will also potentially lose your caller’s interest quickly.
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Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
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Your business voicemail recording is a great opportunity to extend your marketing to current and potential customers. Make sure you are maximizing your marketing reach with these 5 tips to optimize your voicemail recording.
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The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
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If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
After accessing your voicemail, choose your next message option to perform a specific function. Press 1 to retrieve messages. Press 2 to go to saved messages. Press 7 to hear current date and time. Press 9 for your mailbox setup menu. How to navigate through messages while listening to a message
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the fixed system message, "I'm sorry, the person you're trying to reach is unavailable at this time" followed by the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
One feature of Voice Mail Message Notification Preferences will change in the updated platform—there will no longer be options for the disposition of voice messages related directly to message notification. Instead, messages will be kept as new even though the message may be delivered to an email address.
If this feature is enabled, be sure to record your voicemail greeting with the appropriate guidance for the caller. For example, “To reach my assistant, press 0.” Set Up Your Voicemail Greetings