77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
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Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need …
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
Here’s another funny one for those times you really want to lighten the business mood:
It is really important to strike a balance between coming off as too cold, conservative and impersonal with making your message too out there, long or eccentric. If you can create something memorable, it will help engage a caller, or potential client. Go too far off the deep end, and you’ll scare them away
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
But in the past few years, its use has been in decline. And some offices have opted to get rid of it altogether.
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.
The adage reigns true— first impressions really do matter! That’s why Monster VoIP wants to help you do it the right way with professional, high-quality voice recordings that can be used for your auto attendant, greetings, on-hold messages, and voice prompts. Gain credibility, earn the trust of your callers, and provide a great user experience (to avoid abandoned callers) with an amazing business phone system professional voice recording.
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The following options allow your UB voicemail to have a custom greeting for callers who reach your voicemail, or a temporary greeting you can set when away.
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
Each user with a voicemail box should set up a voicemail greeting so callers know they have reached your business and that you will return their calls. Access your voicemail. Press 9 for your mailbox setup menu. Press 1 for greeting options. Choose your next greeting option to perform a specific greeting function. Press 1 to listen to your greeting. Press 2 to save your greeting. (You must save your greeting to activate it.) Press 3 to delete your greeting. Press 4 to record your greeting. Press * to return to the main menu. How to change your voicemail password Access your voicemail. Press 9 for your mailbox setup menu. Press 2 to change your password. Enter a new password you can remember (up to 16 digits), and press #. Re-enter your new password to verify it. Press * to return to the main menu. How to navigate your voicemail main menu