The last few years have seen a huge rise in the use of automated voicemails and auto-attendant greetings. This has been especially true for the business sector, where professionals should record friendly and polite voicemails to greet their customer callers.
Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
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6.) Bem-vindo a John Doe. Nosso atendimento telefônico não funciona durante o feriado. Nossos horários de funcionamento podem ser encontrados em nosso site www.johndoe.de. Agradecemos a sua confiança e desejamos à você e seus entes queridos boas festas e um feliz ano novo.
A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.
2.) To avoid long waiting times you can leave a message or send us an email to [email protected]. We will contact you as soon as possible. Many thanks for your call - Good bye.
The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
You may also not always want to pick up the phone when you do not recognize the number, or the number is withheld.
Example: 'Thank you for calling [insert name here]. We're sorry we couldn't take your call this time. However, if you'd like to leave us a voicemail we will get back to you within [for example] 30 minutes of receiving this message. Alternatively, if you'd like to reach out by email you can do so at [insert email address]. Again, thank you for calling [insert company name]. We look forward to your message.'
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
If you’re ready to go the professional direction, congratulations! Here are some websites you can use to hire a service to record your greeting.
16. "Hmm. Gryffindor … No, Ravenclaw. Yes, you definitely belong in Ravenclaw. *Pause.* Okay, you haven't reached the Sorting Hat — it's the voicemail of [your name]. Please leave your name and number (and just for fun, the Harry Potter house you think you belong in) and I'll return your call as soon as possible."
You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
4.) Caro cliente, você ligou para o número da prática conjunta xyz. Atualmente todas as nossas linhas estão ocupadas. Pedimos a sua paciência. Você irá ser transferido ao próximo assistente disponível o mais rápido possível.
Some voicemail greetings are too loud and distracting and some are so quiet you can barely figure out who you’ve called. Whoever sets up the voicemail greeting for a business should be a confident speaker. Here’s a pro tip—write out a script of what the voicemail greeting should say and practice it a few times before you record it. It will be well worth it in the end!
2.) Звонки на горячую линию по этому номеру осуществляются бесплатно, за исключением обычных телефонных сборов.