If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Hi, you have reached Angela, Senior Recruitment Specialist. If you are calling to inquire about the status of your application, you can access that information by logging into your account on our online portal, where you applied. Due to the high volume of applications we receive, it is not possible to respond directly to all applicants, only to those whose candidacy is being pursued. For additional information on our recruitment process and what you can expect, please review the FAQ page on our website. If you need immediate assistance, please call back and dial extension 6 for the Human Resources receptionist, or you can leave a message, and I will return your call. Thank you.
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The telephone is still the most-used customer service channel in the United States (81%), followed closely by email (78%).
2.) Добро пожаловать в «Вася Пупкин и Ко». К сожалению, вы звоните нам в не рабочее время. Вы можете связаться с нами с понедельника по пятницу с 8 утра до 6 вечера, и в субботу с 9 утра до 4 вечера. Пожалуйста, оставьте сообщение или отправьте нам письмо на электронный адрес: [email protected]. Мы свяжемся с вами как можно скорее – Спасибо.
2. “Hi! We’re glad you called [company name]. We’re happy to help but we are either on the line with another client or on the go! Please let us know your name, number, and reason for your call today. As soon as we become available, we will call you right back. Thanks!” Ask your callers to leave a short message so you can determine when to return their call.
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Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
6.) Bienvenue chez John Doe. Notre service téléphonique n’est pas occupé pendant les vacances. Les heures d’ouvertures peuvent être trouvés sur notre site www.johndoe.de. Nous vous remercions pour votre confiance et nous vous souhaitons d’agréables vacances et une bonne nouvelle année.
Customers expect professional treatment from your business at all times, even from a prerecorded business voicemail greeting. Provide a good impression of your business and yourself through the simple act of recording a professional voicemail message. It only takes a few minutes of your time and can impact your business for the better.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
21. "Hello, you've reached [your name, the office of X company]. The team is currently out of the office, but we'll be back on [date] stuffed with good food and eager to speak with you. Leave your name, number, and — if you're so inclined — your favorite [holiday dish, Thanksgiving tradition, etc.]"
10.) Buongiorno, e benvenuti alla John Doe. Per motivi tecnici, non possiamo rispondere personalmente alla vostra chiamata. Ringraziamo per la vostra comprensione. Stiamo lavorando sodo per trovare una soluzione. Se volete, potete lasciare un messaggio sulla nostra homepage: www.johndoe.de – Grazie e arrivederci.
Put some thought into your message before you hit “record.” It takes very little time to write a script for yourself to read as you record your greeting. Reading off a script eliminates unnecessary pauses, “ums” and “ahs.”