1.) Bem-vindo ao John Doe AG. Infelizmente, todas as linhas estão ocupadas no momento. Por favor, seja paciente. Nós te atenderemos em breve.
With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
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Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.
The best voicemail messages are friendly, concise, and get straight to the point. So, what is a good voicemail script? In this post, we’ll discuss why you need a script, give you five voicemail templates, and show you how to record a professional greeting.
Instead of leading with tired old lines like 'Your call is important to us', brush up on your telephone etiquette and start your voicemail with a thank you.
Greetings can be recorded by dialing the Voice Portal (pressing the message button on your IP phone) and entering the Voice Portal password. 7
If you are the sole employee of your business and your business communication generally makes that clear, it is fine to refer to yourself in the first person.
3.) Bem-vindo ao John Doe AG. Nossos escritórios em Berlim estão fechados no momento devido à um feriado. Você pode nos contatar, nos dias úteis, de segunda a sexta-feira das 9h ao meio-dia e das 13:00-18:00 horas. Para informações gerais, você também pode nos enviar um e-mail em [email protected]. Muito obrigado. Te desejamos um bom dia - sua John Doe AG.
But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
8.) Bienvenido/a al Departamento de Atención al cliente de John Doe. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, deje un mensaje tras escuchar la señal con su nombre y número de teléfono. Le devolveremos la llamada tan pronto como sea posible. Le deseamos que tenga un buen día.
That’s why he suggests having a live person available to answer the phone. “Less than 1 percent of the people will hang up on a live person,” he says. Contact Login Solutions Pricing Demo Request Demo Free trial Resources Why ActiveCampaign ActiveCampaign 101 Learn ActiveCampaign ActiveCampaign Blog Developer Resources Pre-Built Automation Recipes Customer Stories Platform Featured Integrations See our 850+ integrations Pricing Login Contact Request demo Try it free Please enter a valid email address to continue. Stop letting voicemail kill your leads and customer engagement
Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
5. “Hi, you’ve reached [company name]. We can’t take your call right now but we will call you back as soon as we’re available. Please leave your name, number and reason for your call. We know your time is precious, so to skip the back and forth, kindly leave a few different times of day that work best with your schedule and we will do our best to reach you then! Have a great day.” This greeting lets your caller know that not only your time is precious, but you realize theirs is as well.
In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
Hello. You have reached Erin Klineman, Marketing Manager for Stone & Associates. I am currently out of the office attending a conference until August 4th. I will be checking messages daily, however, if you need immediate assistance, please contact Marketing Specialist, Michael Kim at extension 240. Otherwise, please leave a message, and I will call you back at my earliest opportunity.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.