“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
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Therefore, as a rule of thumb, it has been advised that business professionals should return calls within 24 hours. If for any reason a prompt callback is not possible, for instance, if it is known that the call may be lengthy and the individual does not have time to talk until another day or so, they should still leave a brief voicemail message to acknowledge receipt of the call and advise when they anticipate being able to have the discussion. Additionally, voicemail messages should be checked at least once a day, if not more.
Looking for guidance on how to record the perfect voicemail? Learn how to record professional business voicemail greetings.
Using an outside telephone:Call the UB voicemail system at 1-716-645-3333When you hear the system menu, press *Sign in using your UB phone number and PINPress 4 to access Setup OptionsPress 1 to access Greeting OptionsFollow system prompts to select, record, turn on greetings and edit other greetings
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I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Some of us may still remember a time when voicemail was a blank canvas for pranksters and humorists. They would use voicemail greetings as a place to begin recordings as if they were answering the phone (“Hello? I can’t hear you… Just kidding! Leave a message…”) or to flash some personality with music or themed messages. Unless your business is a costume rental facility or joke and magic trick shop, it’s best to avoid this strategy. Instead, try to remember a few key points to focus on-
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Whether you recognize it or not your recorded voicemail greeting makes an impression on everyone who hears it. A professional greeting can make a positive impression, a goofy greeting can make a negative impression and an automated greeting could be viewed as impersonal and inconsiderate. In this lesson I will share some basic things you can do to record an impressive voice mail greeting.
Need more ideas for professional voicemail greetings? Explore our blog. When you're ready to have your business voicemail greetings professionally recorded, get started here! Topics: Voicemail Messages Blog Growth MarketingGuidesLead GenerationLead NurturingProduct updatesSales Instantly engage users Talk to your customers, directly on your site, app and mobile devices.
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Here, the pet care company leaves multiple options to fulfill the needs of the callers. They also have the option for attending to callers with immediate needs.
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Remember to include your natural inflections and intonation to sound warm, welcoming and interested.
It is really important to strike a balance between coming off as too cold, conservative and impersonal with making your message too out there, long or eccentric. If you can create something memorable, it will help engage a caller, or potential client. Go too far off the deep end, and you’ll scare them away
Forward calls to a pre-determined number during a power outage or when the connection to the cable modem is lost so you will never miss a call.