This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Allows emergency operators to automatically know the telephone number and address of the dialing party.
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18. Hello, you’ve reached the voicemail box for [employee name] at [company name]. [Employee first name] has moved onto a different position, but our new [job title, employee name] will be happy to assist you. Please call [number, extension] or leave a message here and a representative will get back to you.
Many voice providers offer free services that will transfer voicemails into emails.
5.) Welcome to the personal mailbox from Dirk Schuster, company John Doe. Please leave message with your phone number after the tone. You will be called back as soon as possible. For urgent requests, please send an email to [email protected]. Many thanks for your call.
For the safety of our team and our customers during the pandemic, [LinkedPhone] is currently closed until further notice. We are grateful for your ongoing support and patience during this time and we look forward to reconnecting with you as soon as possible. Please visit our website or social media channels for updates. Stay safe and healthy.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
For example, an extension user has different greetings for Lunch Break status and Away status. Lunch Break: "I’m currently on a lunch and unable to take your call". Away: "I’m currently away from my desk".
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
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19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "