12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
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Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
I want to congratulate your entire organization for their great attitude, friendly service and classy way you operate the business. You set a standard for excellence that is seldom achieved in the United States.
There are 5 available greetings with standard UB phone service. Choose the one that best matches your needs.
Make your business stand with a professional voice recording. Our voice artists have over 18 years worth of experience and produce messages of the highest quality.
Sometimes its just the "Hi, it's me please leave a message" that you want recorded. Transcriptions
On another phone: Dial your own mobile number, press * or # (depending on your carrier) to bypass your greeting, then enter your voicemail password.
4.) Tutti i membri dello staff sono ancora impegnati a servire altri clienti. Si prega di avere pazienza, saremo da voi tra breve. – PAUSA – Purtroppo, tutti i membri dello staff sono ancora occupati. Si prega di rimanere il linea un momento. Potete anche inviarci una e-mail a: [email protected]. Vi richiameremo al più presto possibile.
"This message is AMAZING! Exactly what we were looking for and we couldn’t be more impressed. Thank you very much! "
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
Going away for vacation or leaving the office unattended shouldn't stress you out. That's why OnSIP designed voicemail greeting setup to take only a handful of steps.
If this option is selected, enter the email address to send the notifications and attached messages to. 8 Allow Callers to Transfer From Your Voicemail Greeting
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.