Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
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Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
When you create a professional voicemail greeting, it can be a good idea to think about what your callers might want to know. After doing so, you can make a list of points to cover in your voice message; it might also be a good idea to write out the entire greeting on a piece of paper. The ideal message should be somewhere between 10 and 20 seconds, so you may want to time yourself repeating your message before you record it. After composing your telephone message, it can be a good idea to get a second opinion of this greeting so you can make sure it sounds professional. Writing down a voicemail greeting helps prevent mistakes when recording it.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
From the Calling User Portal, click Voicemail. 3 4
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2.) Sehr geehrter Anrufer. Leider befinden sich gerade alle unsere Mitarbeiter in Kundengesprächen. Bitte haben Sie noch einen Augenblick Geduld. Vielen Dank
If you are recording a voicemail for customer service, it is important to make your voicemail sound like it is part of a collective enterprise.
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Recording your professional voicemail greeting can sometimes cause apprehension, especially if you have never done so before. You may find it helpful to go to a very private location when you are ready to record, and this can help ensure there is no background noise when you are finished. Take a few minutes to review the list you made earlier, and rehearse the greeting a few times if you are extremely nervous. While you are rehearsing, make sure your speech flows smoothly and you do not use filler words like "uh" or "um". Is Amazon actually giving you the best price? This little known plugin reveals the answer. Professional voicemail greetings should be pleasant in tone to encourage customers to call back later.
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Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
You have reached (Your Name) at (Your Business). I was unable to take your call, but if you leave a brief message I’ll call you back as soon as possible.
While they are listening to your voice, they are internally deciding whether or not it is worth their time to continue or hang up. Look at your voicemail message as its own short advertisement.